AI CHATBOTS
AI Chatbots
Generic chatbots answer generic questions. We build agents grounded in your docs, your products, and your actual support flows — so they answer correctly, hand off to humans when they should, and never hallucinate your pricing.
WHAT WE BUILD
Defensible specifics, not AI hype.
Site and app chatbots that pull from your knowledge base — help docs, product specs, FAQs, internal wikis — not the open web. When a customer asks a specific question about your product, they get an accurate answer from your documentation, not a confident guess.
Sales-assist agents for B2B companies: the agent learns your offer, your buyer personas, and your qualification criteria, then surfaces the right information to website visitors and captures leads before they leave.
Human handoff is built in from the start. When the agent hits its limits — complex issues, upset customers, negotiation — it routes to a real person cleanly, with context, so the human does not have to start from scratch.
WHO IT'S FOR
We're a fit for businesses that...
- SaaS companies with high support volume and repetitive first-tier questions
- E-commerce businesses that need a pre-sale agent to handle product questions and size/fit queries
- B2B companies with complex offers that need a 24/7 pre-qualification layer
- Any business where support costs are high and a significant portion of tickets are answerable without human judgment
WHAT YOU GET
Concrete deliverables.
- Configured chatbot agent with retrieval from your knowledge sources
- Knowledge base ingestion pipeline (docs, PDFs, URLs, structured data)
- Conversation design: greeting, qualification flow, escalation paths
- Human handoff integration (Intercom, HubSpot, Zendesk, email — your choice)
- Lead capture: conversation data logged to your CRM
- Admin interface to update knowledge base without a developer
- Analytics: conversation volume, escalation rate, deflection rate
PROCESS
How an engagement runs.
Scope
We identify the top conversation types you need to cover: what questions come in, which can be automated, which need human judgment.
Knowledge prep
We audit and clean your source material. Garbage in, garbage out — this step matters more than the AI model.
Build
Agent configured, retrieval pipeline wired, conversation flow designed and tested against real scenarios.
Integrate
Embedded on your site or app. CRM and handoff connections tested end-to-end.
Monitor
First 30 days, we review flagged conversations and tune the agent. You get a handoff report before we close the engagement.
FAQ
Common questions.
RELATED SERVICES
Often paired with...
AI Phone Agent
Inbound and outbound voice automation that holds the line.
AI Follow-Up
Automated multi-touch sequences that close stale leads.
Ready to start?
Tell us about your project.